The degraded performance issue has been resolved. GovWifi is performing normally. Thank you for your patience. GovWifi Team
Posted May 30, 2025 - 10:06 UTC
Monitoring
We have resolved the degraded performance issue by a staggered restart of our radius servers and authentication journeys have returned to normal. We will continue to monitor our systems to ensure stability and quality of service. Thank you for your patience. GovWifi Team
Posted May 29, 2025 - 13:04 UTC
Update
We are continuing to diagnose the degraded performance issue. Whilst we do so, here are some options which may help you authenticate: 1) forget the GovWifi network, restart your system and then reconnect to GovWifi using your username & password, 2) you could also tether to your mobile phone if you have that option. We will update the status at 14:00.
Posted May 29, 2025 - 10:53 UTC
Investigating
We have noticed that some users are experiencing issues connecting to our RADIUS servers via CBA (Certificate Based Authentication) We are looking into this issue and will give an update shortly. In the meantime we recommend switching to authenticating via username and password.
Posted May 29, 2025 - 08:50 UTC
This incident affected: RADIUS Authentication Service.